VNPT VinaPhone customer centres in Hanoi handle new mobile subscriptions, SIM replacement, subscriber-information updates and plan changes. They also accept enquiries about fixed Internet, MyTV and changes to an existing service contract. Requirements and available plans depend on the service and customer.
Two addresses: 22 Dong Cac (also listed as 5 O Cho Dua), Hanoi; and 57A Huynh Thuc Khang, Hanoi. At Dong Cac, the directory lists Monday–Friday 07:30–18:00; weekends and holidays 08:00–12:00 and 13:00–17:00. Confirm the schedule before visiting.
Dong Cac: 024 3776 4767; Huynh Thuc Khang: 024 3773 1188. Ask which identity documents are required, the full tariff, renewal terms and whether your device supports the requested SIM format. Home Internet requires a check at the installation address.
Two addresses: 22 Dong Cac (also listed as 5 O Cho Dua), Hanoi; and 57A Huynh Thuc Khang, Hanoi. At Dong Cac, the directory lists Monday–Friday 07:30–18:00; weekends and holidays 08:00–12:00 and 13:00–17:00. Confirm the schedule before visiting.
Dong Cac: 024 3776 4767; Huynh Thuc Khang: 024 3773 1188. Ask which identity documents are required, the full tariff, renewal terms and whether your device supports the requested SIM format. Home Internet requires a check at the installation address.
